How it works
Matched to a practitioner you actually choose
Answer a few questions about the person needing support, see practitioners who fit, and meet them for free before booking a single session.
01 / The journey
- 01
Matching questions
A few short questions about the young person or adult, the needs and how you would like to meet.
- 02
Your matches
You see practitioners who fit, with their specialisms, location, hourly rate and monthly care plans.
- 03
Free introduction
A 15-minute meeting. Nobody is committed until the person being supported is comfortable.
- 04
Sessions
Book one-off sessions or a monthly care plan. Notes are yours, shareable with school if you choose.
02 / After the first session
What happens behind the scenes
Confirmation
The practitioner marks a session complete; you confirm, or it auto-confirms after 48 hours.
Payment
Pay per session or through a monthly care plan. Cancel or change your plan at any time.
Your record
Notes and progress sit in your Parent Hub, ready to share with school or a funding panel.
03 / Service models
Ways to buy support
One-off session
Pay per session with your matched practitioner, from £30 an hour. Nothing ongoing.
Monthly care plan
Three plans per practitioner, from £79 a month, with sessions included and a better rate per hour.
Online or near you
Meet online from anywhere in the UK, or in person where your practitioner covers.
Family and advocacy support
Help preparing for EHCP meetings, annual reviews and school conversations alongside sessions.
04 / Questions
Frequently asked
Not sure what your young people need yet?
Answer a few short questions and we will show you practitioners who fit, then set up a free conversation.